From the Intrawebs - March 1

Last week was a very productive week. Not only on the blog but in the "day jobs" as well. On top of that, March is finally here and starting to bring its longer, warmer days! I hope your week goes amazingly well this week!

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• Cherchez la fame – or why the media’s obsession with Twitter campaigns will make customer service smell French:Is Twitter a great equalizer in capitalism, giving the average buyer as much power as the mega-corporations they are dealing with? I'm not so sure. How many of the same things could have been said about previous technologies?
  
  However, there is an interesting change that seems to be happening. Individuals are becoming far more important than they were 20 years ago.
  
  (Note: NSFW is the column name, the article is completely safe for work)
• Customer Development for Web Startups: If you can't tell, I'm a fan of the customer development model. Steve Blank has expanded what the process can look like for different types of software companies. It is helpful to see the process in different contexts to see how it can be customized.
• Why diversity matters (the meritocracy business): This is a fairly deep article on the importance of diversity in meritocratic work environments and the importance of meritocracy in start-ups. Worth the read!
• Video: Wonderfully conceptualized, beautifully executed: When somebody tries (and succeeds) in being an artist while doing his or her day job!
• Writing Complete Requirements: It really doesn't matter how good your requirements are if they are for the wrong product. Good advice for how to find the right product.

Disclaimer: Unless otherwise noted, I have no affiliation with linked properties other than being an interested reader, a happy user, or a potential customer: Nobody pays to receive a link. Any opinions of linked properties are theirs, not mine. I may or may not agree, but to be on this list I think their opinion is at least interesting.